Frequently Asked Questions

1. Are your Essentials Hoodies authentic?

We offer high-quality, Essentials-inspired hoodies designed to reflect the original streetwear vibe. All items are carefully sourced and crafted for style and comfort.

2. How do I choose the right size?

We recommend checking our size chart on each product page. If you're between sizes, consider sizing up for a more relaxed fit.

3. How long does delivery take?

Standard shipping takes 10–12 business days across Australia. Express options are also available at checkout.

4. Can I change or cancel my order?

If your order hasn’t been shipped yet, email us immediately at support@au-essentialshoodie.com. Once shipped, we can't make changes.

5. What is your return policy?

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition. Visit our Returns Policy page for details.

6. How can I contact you?

Reach out to us anytime at support@au-essentialshoodie.com or use our Contact Us